Refund Policy
Refund & Return Policy
At SasteKTMParts.in, we specialize in discounted parts for KTM, Bajaj, and Husqvarna two-wheelers. As part of our business model and product nature:
🚫 No Return / No Refund Policy
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All items sold on SasteKTMParts.in are on sale.
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We do not accept returns or offer refunds for any reason other than the exception mentioned below.
⚠️ Exception – Faulty Product on Arrival
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If the product is found to be faulty or damaged upon arrival, please contact us immediately upon receiving the item.
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In such cases, we will try our best to offer a practical solution such as replacement (if available) or partial compensation.
📲 Support & Communication
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For any concerns, customers must contact us within 24 hours of delivery.
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You can reach us on +91 9769004646 (WhatsApp or Call) with your order ID and clear photos/videos of the issue.
📦 Unboxing Video Requirement
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We strongly recommend recording an unboxing video from the moment you open the sealed package. This helps in verifying any claim of damage or fault.