Faq's
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1. Are the parts sold at SasteKTM genuine?
Yes. part listed as Open Box—, is 100% genuine and verified by our team before being sold. We also sell aftermarket parts which are replica of the original part .. please read product description before ordering to avoid confusion.
2. What is the difference between open-box parts and Aftermarket?
One-Line Summary
Open-box = Original part without the original box.
Aftermarket = Non-original replica part made by a third party.
3. Why do some parts have handling marks?
Some OpenBox items come to us without original boxes, so they may or may not have minor handling marks. These marks do not affect quality or performance.
4. Are aftermarket parts also available?
Yes. We offer aftermarket options only when customers want ultra-budget alternatives. These
are tested for basic fitment and usability.
5. Do Aftermarket and open-box parts come with a warranty?
No. We do not provide any type of guarantee or warranty on any products sold on this website, including aftermarket and open-box parts.
All items are thoroughly checked before dispatch, but since these parts are offered at special discounted prices, they are sold without warranty, replacement, or return, unless stated otherwise on a specific product page.
6. How do I know whether the part listed on the website is Open-Box Original or Aftermarket?
Each product page clearly mentions the type and condition of the part.
You can identify it in the following ways:
- Product Description: The description will clearly state whether the item is Open-Box Original or Aftermarket.
- Product Title: In many cases, we also mention the part type directly in the product name.
- Product Photos: Some listings include images that visually indicate the condition or type of the part.
This ensures you always know exactly what you are purchasing.
7. Are open-box parts safe to use?
Absolutely. Open-box parts are new and unused —only the packaging is missing or opened. They offer genuine quality at a lower price.
8. Why are SasteKTM prices lower than market rates?
Because we offer open-box genuine , and aftermarket budget-friendly options—helping customers access parts without paying heavy pricing..
9. Can I return or exchange a part if it doesn't fit?
Sorry there is no return available.. But exchange we can try for metal parts..
10. How can I trust the quality of budget parts?
Every product—, open-box, or aftermarket—goes through verification and inspection before being listed. No part is sold without quality checks.
11. Do you offer installation guidance?
Yes. We provide fitment guidance, product details, and basic support to help you choose the correct part for your KTM model.
Each product page includes model compatibility information, so you can easily confirm whether the part is suitable for your bike before ordering.
(Please note: We guide you with fitment details, but we do not provide full mechanical installation services.)
12. Are all KTM bike models covered?
We cover most KTM models including Duke, RC, Adventure, and newer variants. More parts are added regularly. Depends on parts availability.. If u dont find the part u need on this website then visit mysparemarket.com for full range ktm parts
13. What if I don’t find the part I need on SasteKTM?
If the part you’re looking for isn’t listed on SasteKTM, don’t worry! You can visit
MySpareMarket, where we offer a much wider range of genuine KTM, Bajaj, and
Husqvarna spare parts, including brand-new OEM components. SasteKTM covers
budget-friendly options, while MySpareMarket has the complete catalogue for all models.